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When Will My Shoes Arrive?


Shipping FAQS


Our New Zealand office and warehouse have re-opened! All orders (depending on stock levels) will now be sent from the New Zealand warehouse. 

Once I place my order, when will it ship?

We strive to ship orders as quickly as possible. We typically ship all orders after 2pm the following business day. For example, if you place an order on Tuesday at 3pm, your order will ship out on the following business day (Wednesday).

Business days refer to Monday-Friday with the exception of major New Zealand holidays.

Do you ship internationally?

No, at this time we do not ship internationally from vionicshoes.co.nz. However, you can purchase internationally from our exclusive distributors listed below.

Do you ship to P.O. boxes?

No, we do not ship to P.O. boxes. Please provide an alternate shipping address during checkout.

Disclaimer: Please allow one business day for order processing. Orders placed after 2pm NZDT will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.

Available Shipping Methods*

Standard Registered Post
$8.95 Flat Rate
New Zealand
Metro - up to 2 business days
Rural - up to 5 business days

More Shipping Methods Available Soon

*Shipping time does not include processing time (typically 24-48 hours). All orders ship from Wellington.


0800 827 954
Mon-Fri 9:00AM-5:00PM NZDT

© 2022 Vionic Shoes New Zealand. All Rights Reserved. Distributed by Global Footcare NZ Ltd.