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When Will My Shoes Arrive?

Shipping FAQ

Once I place my order, when will it ship?

We strive to dispatch orders within one business day from order placement (times may vary during promotional periods). Some order items may be dispatched from our Australian warehouse. If this is the case you will be notified as soon as possible after order placement with estimated shipping timeline.

Business days refer to Monday-Friday with the exception of major New Zealand holidays.

Do you ship internationally?

No, at this time we do not ship internationally from vionicshoes.co.nz However, you can purchase internationally from our exclusive distributors listed below.

Do you ship to P.O. boxes?

No, we do not ship to P.O. boxes. Please provide an alternate shipping address during checkout.

Disclaimer: Please allow one business day for order processing. Orders placed after 2pm AEST will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.

Available Shipping Methods*

Standard Registered Post
$8.95 Flat Rate
New Zealand
Metro - up to 2 business days
Rural - up to 5 business days

More Shipping Methods Available Soon

*Shipping time does not include processing time (typically 24-48 hours).


0800 827 954
Mon-Fri 9:00AM-5:00PM NZDT